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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SAR distress claim against Parking Eye


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  • 2 weeks later...

I understand you have concerns about lack of Proof of Posting.

Will you please post to your thread rather than messaging me.  Firstly, I'm on holiday and am unable to contribute much but more importantly the experts like dx, LFI, HB, Nicky, BN, etc. won't have a clue what is going on if you just write to me.

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We could do with some help from you.

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I was talking to mum and it triggered my memory that I have pop for posting on the 3rd of july and 3rd of august!!

Im sure she forgot to get pop for something but after reading your notes thats all that is mentioned ao far so I think we are good to go ahead!! 😃 

Thats strange I thought i replied to this post earlier apologising 

My inbox has been disabled, not sure whats going on here guys, my apologies for any wrongdoing

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despite being asked/advised/told several times by both myself and ftmdave via PM NOT to keeping using/sending PM's seeking private advice to gain preferential help infront of others here that require our help too. you continued to do so.

admin has taken the decision to remove your PM facility 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hey DX the last message sent was in response to Daves request to not send privately, it was meant to be posted here but appears to have been sent via pm.

Technical difficulties my end please accept my sincere apologies. 

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If the hearing date for this claim is 19th July as suggested above that realistically leaves today and tomorrow to prepare, file and serve a witness statement on the assumption that documents for trial are usually submitted 14 days before the hearing.

I do not think it is a good idea to emphasise or even mention the purpose for which you sought your personal data because it:

1. is not required in law; and
2. opens up the question of whether the purpose could be subject to an exemption. (It isn't but it is a point that could be easily muddled).

In my view, the case cited in their settlement offer is out of date and superseded by both recency and hierarchy of court.

A quick read through shows that the timeline for appeal was extended awaiting the UKSC decision in Lloyd V Google, further quantum has been ruled on in other cases in the Court of Appeal to which the High Court is bound.

In your case this is a failure to disclose data in breach of a statutory deadline, which no doubt was carefully considered by the legislator to provide well resourced organisations ample time to comply.

As a side note, if you want to come across as credible in front of the judge, be clear what the statutory timeline actually is. 30 days is incorrect and the judge may seek to clarify this point.

Rolfe & Ors v Veale Wasbrough Vizards LLP [2021] EWHC 2809 is about the accidental disclosure of a single document to someone other than the intended recipient, not a lazy, predatory organisation that cannot be bothered to comply with data protection legislation. Subject to judge lottery, it is clear which circumstance is more likely to leave a bitter taste in ones mouth.

If you wanted to appear reasonable and given that your data arrived somewhat simultaneously as you submitted your claim, you could consider making an offer of settlement based on this point for perhaps half the money you were seeking as the breach was eventually rectified.

In any offer you may choose to make, you could drop them a hint that you are aware the case they citied is useless to their defence or you could leave them in the dark as to your true understanding of their position.

Edited by FruitSalad1010
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Thank you for your assistance FruitSalad

Post #131 February 10th 2024 I notified the group that the court date was set for July 19th 2024 😔 

What do you advise in this situation? 

Will they be able to give mum an extension??

Thanks again for your help it is much appreciated. 

 

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To prepare the witness statement, I didn't realise it had to done by tomorrow.

I thought the group was assisting us with this?

Unfortunately it is unlikely that we will be able to comply with the deadline here

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Sadly we can't keep track of people's court deadlines, they normally do that themselves. You were asked to post up a letter on 19th June...

As a precaution, if it were me I would be working on the WS as of now, in case you aren't granted an extension.

HB

Illegitimi non carborundum

 

 

 

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5.5

A party may apply to the court for an extension of time to serve and file evidence under rule 19.7 or for permission to serve and file additional evidence under rule 19.8(1).

(For information about applications see Part 18 and Practice Direction 18A.)

5.6

The parties may, subject to paragraphs 5.7 and 5.8, agree in writing on an extension of time for serving and filing evidence under rule 19.7(3) or rule 19.7(5).

5.7

An agreement extending time for a respondent to file evidence in reply under rule 19.7(3) –

(a) must be filed by the respondent at the same time as the acknowledgement of service; and

(b) must not extend time by more than 17 days after the respondent files the acknowledgement of service.

5.8

An agreement extending time for an applicant to file evidence in reply under rule 19.7(5) must not extend time to more than 28 days after service of the respondent’s evidence on the applicant.

https://www.justice.gov.uk/courts/procedure-rules/family/practice_directions/pd_part_19a#IDAVDSIC

 

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We could do with some help from you.

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17 hours ago, Reapstar said:

Post #131 February 10th 2024 I notified the group that the court date was set for July 19th 2024 😔 

No, on 10 February you.told us the case had been allocated to your local court. The hearing date was fixed much.later.

You in fact told us on 19 June. We asked to see the court order but you never uploaded it.

We gave you an outline of a WS in post 66 months ago. You've known the WS deadline since 19 June (we've never seen this).  So time to get on with the WS if you want to continue with the case.

Otherwise tell the court and PE you want to discontinue and you only lose the £35.

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We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

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you can be 2-3 days late your a LiP

Although your witness statement can be very bare so frankly i see no reason you can't have it done by the 4PM deadline.

It simply needs to set out what happened very basic terms

you can then go into the hearing in however many weeks times with a list of points to read out 

you don't have to put everything in your WS.

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underpaid paralegal

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Desr all,

Thank you for the assistance!! 

As you can see I am clearly becoming uuselessas I age :(

I am just putting a basic ws together now based on Daves epic post #66 and everyone elses input.

I will keep it short and sweet as advised, will post draft shortly, thank you all kindly once more!!

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